Support | Load Bank Customer Service

HPS Loadbanks offers the best load bank rental and sales support services in the industry. Whether you rent or buy, our load bank customer service team is always there to answer any questions you may have about operating your load bank.

HPS Access®

HPS Access, our 24/7 technical support program, is available to all customers who have purchased an HPS loadbank or are currently renting load banks from our dealership.

How to Use HPS Access

Receiving technical assistance is easy as picking up the phone or sending an email. HPS Access is available 24 hours a day, 7 days week. We know your time is valuable and we guarantee a timely response to each and every inquiry. Simply contact us by phone or email and will be happy to resolve your questions and/or help you resolve your troubleshooting issues. 

Need Assistance?

Please call 858.688.0136 or email


Jerry really came through for us. We called in for technical support at 9:30 am EST (6:30 am PST) and we were worried about getting help. Jerry, your technician, called us back immediately and we were up and running within 20 minutes.
Tim R.
Electrical Engineer